Broken Head Holiday Park- FAQ’s- Frequently Asked Questions

Frequently Asked Questions Before you check-in, get to know the intimate details of Broken Head Holiday Park with our list of the most frequently asked questions. We hope to have covered most things, if you have further questions or queries please contact us. General Facilities Q: Do you have a pool? A: No. But we are right on the beach. Q: How close are you to the Beach? A: Very close. If we got any closer we would be underwater! Q: How close are you to Byron Bay? A: Our park is situated 7 kilometres from the centre of Byron Bay. Q: Are fires permitted? A: In accordance with the NSW rural fire service, fires are not permitted at the park. Q: Do you have internet access? A: Yes we do. Free Wireless Internet is provided to our guests. Q: Do you have a playground? A: Not inside the park, however there is a small playground out the front of the park. Q: Do you have a dump point? A: Yes we do. Please see park map for location. Q: Does the amenities block have a code? A: Yes it does. This code is provided on check-in. Q: Are you pet friendly? A: No we do not allow pets at Broken Head Holiday Park. Q: Do you have to pay for the showers? A: Guests staying with us shower for free. Visitors are required to pay a small fee. Accommodation Q: Is linen included? A: Yes we provide linen in all of our accommodations. Q: How many people can stay in a room? A: 5 people maximum depending on the type of room and extra charges do apply. Call for more details. Dining Q: Do you have a restaurant on site? A: No. However, our friendly staff will be more than happy to provide information about local restaurants Q: Where is the closest shop? A: We have a convenience kiosk located on site. The closest supermarket is a short distance. See reception for directions. Q: Do you have BBQ’s? A: Yes several BBQ’s are located around the park for park guests use Q: Do you have a camp kitchen? A: Yes we have a camp kitchen with a fridge, freezer and all your cooking needs! Arrival and Departure Q: What time is check in? A: 11am for sites and 2pm for cabins/villas. Q: What time is check out? A: Check out is at 10am Q: Can I have a late check-out? A: Depending on the availability. Please see reception before departure date Q: What are your opening hours? A: Reception is open from 7.30am-7.30pm Sunday-Thursday and 7.30am-8.30pm on Friday and Saturday. We are open Christmas Day from 9.00am-11.30am. Q: What if we won’t be there to check-in before the reception closes? A: If this is the case please contact reception to organise a late check-in. If this is the case all fees must be paid prior to arrival. If you have additional questions that are not address in the FAQs, please contact us either by phone or by email.